Terms and Conditions

Agreement between user and customfloatingshelves.com

Welcome to customfloatingshelves.com. The customfloatingshelves.com website (the “Site”) is comprised of various web pages operated by Liberty Woodworking Inc. (“LWW Inc.”). customfloatingshelves.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of customfloatingshelves.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

customfloatingshelves.com is a E-commerce Site

The purpose of customfloatingshelves.com is to offer consumers online ordering for American-made, custom-sized, wood floating shelves.

Installation

Product may require professional installation. The job requires tools and skills that are beyond most Do-it Yourselfers. We do not guarantee our product to be suitable for your specific end use, you and your contractor must make that determination. You and your contractor must determine whether your wall is strong enough to support the shelves you plan to install. Some walls are not strong enough to handle floating shelves without opening the wall to add additional studs, blocking, or bracing. The support bracket must be securely attached to the building structure, drywall anchors or plasterboard anchors can never be used, they absolutely will not work. You are 100% responsible for your installation. Depending on site conditions, some installations will require bolts or masonry anchors other than the lag screws provided, and if so, it is the customer’s responsibility to provide such fasteners. Please refer to the installation guide video and written installation section, and share it with your contractor so they will know what it will take to complete the job.

Weight capacity

Our product is well constructed using strong material. Still, the amount of weight the completed installation can safely hold depends on the quality of the installation and site conditions. We do not guarantee our product to be suitable for your specific end use, you and your contractor must make that determination.

Privacy

Your use of customfloatingshelves.com is subject to LWW Inc.’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting customfloatingshelves.com or sending emails to LWW Inc. constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that LWW Inc. is not responsible for third party access to your account that results from theft or misappropriation of your account. LWW Inc. and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

LWW Inc. does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use customfloatingshelves.com only with permission of a parent or guardian.

Cancellation/Refund Policy

Our product is made in St. Petersburg FL, USA to a high standard of quality.  The product is made to order, no cancellations, returns, refunds, or exchanges are possible. Product may require professional installation.

Warranty

 Warranty covers manufacturing defects for a period of 90 days from receipt, for repair or replacement to be determined by manufacturer. Buyer pays return shipping.

Freight damage

Our products are carefully made, and carefully packaged to ensure it arrives in good condition. We very rarely get reports of damage. Still, sometimes damage can occur in transit. If there is visible damage to the package, ask the driver to make a note of it, and it will be very helpful to snap a few pics of the box before opening. A picture is worth a thousand words. You should unpack it at that time to examine the product for damage. If every item is damaged, you can refuse it and the carrier will return it to us. If only some of the items are damaged, you could elect to accept the delivery and note the damage to the driver. You must notify us immediately if there is freight damage.

Very important: you need to save all of the packaging in order to substantiate any damage claim large or small. Without the packaging, no freight carrier will consider a damage claim. Ever.

Concealed freight damage

Even if the packaging is in good condition, unpack your order immediately to inspect for damage. If there is damage, it must be reported within 7 days of receipt. You must save all of the packaging! There is no possibility to file a damage claim with any freight carrier unless you save the packaging. No packaging = No claim.

Links to third party sites/Third party services

customfloatingshelves.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of LWW Inc. and LWW Inc. is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. LWW Inc. is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by LWW Inc. of the site or any association with its operators.

Certain services made available via customfloatingshelves.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the customfloatingshelves.com domain, you hereby acknowledge and consent that LWW Inc. may share such information and data with any third party with whom LWW Inc. has a contractual relationship to provide the requested product, service or functionality on behalf of customfloatingshelves.com users and customers.

No unlawful or prohibited use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use customfloatingshelves.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to LWW Inc. that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of LWW Inc. or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. LWW Inc. content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of LWW Inc. and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of LWW Inc. or our licensors except as expressly authorized by these Terms.

Third Party Accounts

You will be able to connect your LWW Inc. account to third party accounts. By connecting your LWW Inc. account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

International Users

The Service is controlled, operated and administered by LWW Inc. from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the LWW Inc. Content accessed through customfloatingshelves.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless LWW Inc., its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. LWW Inc. reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with LWW Inc. in asserting any available defenses.

Liability disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. LIBERTY WOODWORKING INC. AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

LIBERTY WOODWORKING INC. AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. LIBERTY WOODWORKING INC. AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LIBERTY WOODWORKING INC. AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF LIBERTY WOODWORKING INC. OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/access restriction

LWW Inc. reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Florida and you hereby consent to the exclusive jurisdiction and venue of courts in Florida in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and LWW Inc. as a result of this agreement or use of the Site. LWW Inc.’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of LWW Inc.’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by LWW Inc. with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and LWW Inc. with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and LWW Inc. with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

LWW Inc. reserves the right, in its sole discretion, to change the Terms under which customfloatingshelves.com is offered. The most current version of the Terms will supersede all previous versions. LWW Inc. encourages you to periodically review the Terms to stay informed of our updates.

Mobile Terms of Service

Custom Floating Shelves

Last updated: June 20, 2024

The Custom Floating Shelves mobile message service (the "Service") is operated by Custom Floating Shelves (“Custom Floating Shelves”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Custom Floating Shelves’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Custom Floating Shelves through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. The service will include promotional messages such as promotions, specials, coupons, and other marketing offers; it will also include transactional messages such as order updates and account alerts.

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Custom Floating Shelves. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18447683160 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Custom Floating Shelves mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18447683160 or email contact@customfloatingshelves.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Contact Us

LWW Inc. welcomes your questions or comments regarding the Terms:

Liberty Woodworking Inc.
6563 46th St. N #702
Pinellas Park, Florida 33781

Email Address: libertywoodworking@gmail.com

Telephone number:727.521.7284

Effective as of April 25, 2013